AI Metrics:

• For new users, there’s a 4-week waiting period before this feature becomes available. This allows the system to analyze data over 4 weeks and reduce false positives. We’ve decided to rely on a single AI system based on an isolation tree for accuracy.
• Once the feature is activated, you’ll see a chart displaying any issues detected by the AI metric.

AI UX:

• WCAG can now be analyzed at AAA level.
• We’ve also introduced the option to filter WCAG compliance by A, AA, or AAA levels.

Homepage

• We added a filter on the homepage so you can quickly analyze exactly what you’re looking for.
• We also added a “No Result” page status to prevent the page from being empty.

Heatmap & Funnels

• We’ve changed how you view insights on the heat map. Now you can quickly see an insight, close it, act on it, and then return to the heat map.
• We’ve also updated the UI for frustration and hesitation by using a hexagonal chart to display more detailed information.

• Whenever there’s frustration or hesitation, you can now view video recordings that accurately depict what actually happened during those moments.
  • This is only the first version of our video player, and we’re working on improving the user experience. 🙂

Personas

Our first version of personas is now live! Based on all the criteria and behaviors we’re analyzing, we can define personas. You can change the images and specify whether a persona is primary, secondary, or complementary.